1 reviews | Active since Oct 2012
Fuel theft
<p>I hired a car and fuelled the car when returned, and gave Europcar the slip as proof of fuelling. Europcar still deducted this amount for my deposit. I email them and called and two weeks later still no response or refund. You service is pathetic and i would encourage that people rather use another service provider at all costs.</p>
Dear Mr Latchoo,
I trust this response finds you well.
Query was logged and i have just sent you an email regarding the fuel dispute.
Please accept our sincere apology for any inconvenience caused.
Kind Regards,
Dear Mr Latchoo,
I trust this response finds you well.
Query was logged and i have just sent you an email regarding the fuel dispute.
Please accept our sincere apology for any inconvenience caused.
Kind Regards,
I received a response from Craig Van Niekerk saying that my query was being handled on 29/04. I responded the same day, sent a follow up e-mail on the 9th May and again today but Ive not had a response since the 29th. This just confirms your pathetic service.
I even visited the branch at Radison Blu to get this resolved but still nothing.
EUROPCAR YOU STINK!
I received a response from Craig Van Niekerk saying that my query was being handled on 29/04. I responded the same day, sent a follow up e-mail on the 9th May and again today but Ive not had a response since the 29th. This just confirms your pathetic service.
I even visited the branch at Radison Blu to get this resolved but still nothing.
EUROPCAR YOU STINK!