JM
Jabulani M
1 reviews | Active since Sept 2015
17 May 2022, 15:39
From great to worse than eskom company. People should not trust these people.
This company turned into a mess. I wonder who change it and made is a nonsense it is now.
7 days I am told my deposit back is being processed. It's not 10 days still I am told payment was processed.
Then this useless customer service person email me asking for details to assist me. Guess what? She did nothing!!!!
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Replies (2)
Europcar's replyOfficial
17 May 2022, 16:00Good day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Europcar
Europcar's reply17 May 2022, 16:00
Official
Good day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Europcar
JM
Jabulani M's updateReviewer Update
18 May 2022, 15:20Europecar representative. Your lies will never end. It's the 11th day my money is not payed back. Yet you guys are responding here trying to convince people that you resolve issues while your lying. Sending us emails to calm us down pretending that you doing the best to help us while you failing just to log in your system and pay back whats due to us.
JM
Jabulani M's update18 May 2022, 15:20
Reviewer Update
Europecar representative. Your lies will never end. It's the 11th day my money is not payed back. Yet you guys are responding here trying to convince people that you resolve issues while your lying. Sending us emails to calm us down pretending that you doing the best to help us while you failing just to log in your system and pay back whats due to us.