Freeupgrade not delivered

Item: Europcar
Rating: 1
Author: Hector C

I was entitled to get a free upgrade and they did not give it to me and the branch did not assist as well. I ended up getting a car from a group that i dis not want. I am very frustrated.Not happy at all?

Helpful (0)

Replies (1)

Europcar's replyOfficial

20 Sept 2017, 08:54

Dear Hector

We appreciate your valued feedback and will look into the matter to establish what went wrong.

Please expect a call from us shortly we sincerely apologise for the inconvenience caused.

Yours personally,

Europcar - Customer Service

Europcar's reply20 Sept 2017, 08:54

Official

Dear Hector

We appreciate your valued feedback and will look into the matter to establish what went wrong.

Please expect a call from us shortly we sincerely apologise for the inconvenience caused.

Yours personally,

Europcar - Customer Service