********** billing

We rented a car early December and when we returned it, filled it up at the petrol station right next to the garage. I even checked that it was filled above the click. When I received the deposit refund, a deduction for petrol was made. I queried this as there is no way that amount could have been added after filling up the car next to the airport. Refund was given, but a bogus excuse for why it happened. I asked them for a valid response over 2 weeks ago which I also followed up on, but to date still no response. I have given the company many opportunities and more than enough time to respond with a valid reason, but they chose to ignore it. I want people to be aware of their actions and will now forward this to Discovery as well whom Europcar is a Vitality partner of.