CN
Colbert N

1 reviews | Active since Apr 2013

30 Sept 2016, 04:57

*****ulant Misrpresentation & Incredulous staff

<p>I hired a vehicle online for 28/09/2016, received a quotation and confirmed acceptance. On arrival to collect the vehicle, all details of my cofirmation were npt the same It seems that Europcar changed by increasing all values including changing details as quoted. In my quotation, a deposit of R5274 was requested. When i wanted to pay, Nqabile at OR Tambo said this was now R10,000.00 without any rhyme or reason. She made a change which cost me more amd hence had to pay R6711.40. I was annoyed. yetserday I called the office and spoke to **** called Tato whom I sent copy of my quotation to check what the case wa. He promised to get back to me but never did. I later called OR Tambo office and spoke to Chivango (not sure of spelling). Another **** who promised to get back and I still await this. Europcar's service is disgusting and they are con artists who bulsit by making false promises. l ask that the public be careful for these con artists who seem to be collecting their "early christmas" bonuses. Their service and professionalsm stinks. PEOPLE, BEWARE OF EUROPCAR THEY ARE EVASIVE AND LACK PROFESSIONAL ETTIQUETTE AND ARE IN IT FOR A QUIICK BUCK</p>

0
Replies (1)
Europcar
Europcar's reply30 Sept 2016, 16:33
Official

Dear Colbert

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally,

Calvin May