***** ALERT

I note with great discontent the actions of Europe car Bloemfontein.

Upon arrival, I asked them for an automatic vehicle, which they said they cannot change as that was not in my company booking, granted. I proceeded to take the vehicle they gave me.

Upon the receipt of the vehicle, the scratches where already noted as having been there (as per inspection form). Fast forward, 7 days later I bring back the vehicle, hardly two days and I get a call informing me about the same scratches that were already there when I got the car and a missing mudguard.

What ***** is this? The previous inspection form had these noted!!!!

I was even sent an claim form that clearly states that “Acknowledgment of Responsibility” which I totally and utterly REFUSE.

I'm disgusted by the service and I hope my company never uses them ever again!