LF
Louis F

1 reviews | Active since Mar 2009

23 Nov 2016, 15:19

Extra, hidden charges

<p>Beware of the extra charges and hidden costs when booking your car. In total, I paid 53% more than the upfront rate. You'll agree on a rate upfront, only to be asked upon arrival about a Windscreen & Tyre Waiver (R62) and when you return the car (even after refueling it) a Refuelling Service Fee (R20) and, in my case, a refuelling cost of R60.88, and a Document Administration Fee of R85.00.</p>

0
Replies (1)
Europcar
Europcar's reply25 Nov 2016, 11:32
Official

Dear Louis

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin May