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sibusisiwe N
1 reviews | Active since Jul 2012
12 Jan 2026, 10:21
Extra charges without notice
They charged me extra for having a code 10 license, apparently R100 per day. But at no point was this communicated or highlighted to me before I took the vehicle. They simply just took it from my deposit refund. I have been driving more than 10 years, never caused an accident, but apparently they think I do.
Never using them again.
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Replies (2)
Europcar's replyOfficial
27 Jan 2026, 15:50Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Europcar's reply27 Jan 2026, 15:50
Official
Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
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sibusisiwe N's updateReviewer Update
30 Jan 2026, 12:16I see the refund of R300 back in my account. 👍
sN
sibusisiwe N's update30 Jan 2026, 12:16
Reviewer Update
I see the refund of R300 back in my account. 👍