MV
M V

1 reviews | Active since Jul 2016

07 May 2018, 09:25

Extra charges that are not stipulated in the quote!!!

Booked a car via Kulula, the voucher has the total cost as R243. After receiving the invoice, Europcar charge additional fees for admin, and different location surcharge which was not stipulated when you get the quote (even after selecting different pick-up and drop-off locations). The additional charges is double the rate from the voucher. Rather use Thrifty where there are no hidden costs.

0
Replies (1)
Europcar
Europcar's reply08 May 2018, 08:48
Official

Good day,

Thank you for your post

Please be so kind as to provide your rental agreement number in order for us to assist you

Thank you

Europcar