Europe car 👎👎👎👎👎👎👎👎👎

I returned the car on the 20/09/2023 still today I'm still waiting for my refund, everytime I call them they telling me they following up with their finance department I dont understand why muat there be a follow up on a refund for more than 5 days. I'm soo sick and tired of these people, to think that my insurance chose them for me it makes me angry worse cause now i have to deal with people that I didnt choose in the first place. Their service is below standard, I've reported this to my insurance I dont want their services in future.