Europcar ********* damage claims

On the 19th of February 2018 I hired a KIA Picanto from the Europcar Krugersdorp Branch. The pre-inspection and vehicle quality check clearly indicated damage to the front of the vehicle received. On the 2nd of March 2018 I then received communication that I was liable for damages to the value of R6,589.00 for this pre-exisiting damages. This is unprofessional and ********* business practice, as I am now being solicited constantly for payment of this amount.