Europcar Umhlanga very poor customer service

Incident A

I had a small accident, when a kudu ran into the side of my car in Kruger. I was travelling for business reasons.

They charged over R 7,500 for 2 small dents. I also received a R100 speeding fine, which they charged R 310 for.

On both accounts they provided no explanation or invoice, and it required me to get hold of them to find out and request the invoices.

Incident B

I received a hired vehicle ( double-cab bakkie) 35 minutes late with a very wet bakkie bin. I had to dry the bin myself before I could put my luggage in, and I arrived very late to my business meeting as a result,