RG
Rakesh G

1 reviews | Active since Jan 2014

20 Nov 2023, 08:00

Europcar Umhlanga Poor Attitude Leevan

Great companies are often destroyed by stupid and arrogant employees like Leevan. Extremely poor attitude. Are these your personal terms and conditions Leevan or the companies. You're a rental service that complies with clients requests, not telling clients what they are going to get. Fire him or give him a warning. Spoke to Elize at the call centre. He needs to go to her for lessons. Leevan, you're really not part of the New South Africa are you???

Called him again and this human is intolerable. No respect. Does not clearly know how to speak to people. How can you even have someone working there who is so rude and prescriptive. He doesn't even understand common terms and differences, clearly not the top of his game. Rude, arrogant and needs a radical training by his seniors and company. Wasted my time and compromised the care of my patients. One star.....for you that's 10 too many.

He does not resolve issues and more concerned with arguing with a client. He has clearly flouted ethical rules and company rules, judging by his attitude. He should be disciplined and fired. He should not be allowed to be the reflection of his company.

His complete failure to reach the same common sense decisions that his call centre agent Elize reached in a few minutes is clearly reflective of many spheres that lack in his worksphere.

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Replies (1)
Europcar
Europcar's reply20 Nov 2023, 16:10
Official
Dear Rakesh

Thank you for reaching out to us. 

Please check your email, we have sent you a message.

Kind regards
Europcar