1 reviews | Active since Mar 2017
Europcar *****s deposit money
<p>I rented with Europcar Cape Town CBD on March 4th. Have spent the past month inquiring after my deposit, with 10 different emails that got nowhere. Finally today one bright employee calls me and puts me in conference with FNB, who confirm that they have BANKED my deposit! As in, THEY TOOK THE DEPOSIT MONEY WITH NO AUTHORIZATION! Nicely done, Europcar, nicely done! Now I am fighting to get back the money that is mine. Thanks for the service, NEVER AGAIN!</p>
Dear Ana Mara
Thank you for bringing this matter to our attention we will investigate and revert back to you once we have established what has caused the delay with refunding your deposit.
We anticipate to have the funds paid back you shortly.
Yours personally
Europcar - Customer Service
Dear Ana Mara
Thank you for bringing this matter to our attention we will investigate and revert back to you once we have established what has caused the delay with refunding your deposit.
We anticipate to have the funds paid back you shortly.
Yours personally
Europcar - Customer Service