Europcar standards are forever decreasing.

Firstly, there are always issues with your billing. I have been charged for 2 days instead of 1 as your staff member booked the vehicle in later than when I returned it as he was having a fat chat with his mates so it went over by 17 minutes and I was billed for an extra day!!

Secondly, I only did 52km but was charged R189. That is about 26litres/100km? Surely the vehicle was not topped up previously or there is something wrong with the vehicle which leads me to me next point.

The vehicle in question was in a pathetic state, I felt like I had rented a car from the side of the street. It had close to 50 000km and it was badly damaged and unsafe. The tyres made a horrible sound and the vehicle had so many dents, scratches and sc****s.....I couldn't believe that I had rented from Europcar. I feel so **********!

Lastly, you are charging me for a "one way location fee" and "dropping the car off at a different location"....really? ****************.

I want someone from Comair HQ to contact me about this as it is truely unacceptable!