tT
traceysteinhobel T

1 reviews | Active since Jan 2015

17 Nov 2017, 11:38

Europcar rental car rate increase of 47.5% in less than 1 year!

I recently (on 13/11/2017) hired a car from Europcar at King Shaka Airport. I hired their entry level car for 1 day and drove 42 km. My invoice shows 1 day car rental of R388 less my vitality discount plus a document administration fee.

I hired a car from the same entry level car group from Europcar at the same airport for 1 day and drove 36km at the beginning of this year (22/01/2017). My invoice shows 1 day car rental of R263 less my vitality discount plus a document administration fee.

Thus it can be seen that in the space of less than 1 year, Europcar rates for an entry level vehicle have increased from R263/day to R388/day! This equates to an enormous increase of 47.5%!

Whilst South African inflation 2017 has stood at the 5-7% mark, how can it be justified that a company can increase its rates so dramatically by 47.5% in the same period? This is highway *******!

Surely an increase of this excessively high margin is questionable!? At this rate of increase, the same entry level car will cost R572/day to hire this time next year and R843/day the year thereafter!

Please can Europcar advise with an explanation of their excessively high car hire increase rates?

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Replies (1)
Europcar
Europcar's reply20 Nov 2017, 09:38
Official

Good day Ms T Steinhobel,

Thank you for raising your concern regarding the pricing on your recent rental.

Europcar calculates car hire rates using multiple factors such as supply and demand and geographic seasonality. Similar to other travel and tourism businesses, prices fluctuate according to these parameters. Pricing in the car rental market generally does not stay linear and is considered dynamic. Your January rental was in low season which would attract lower pricing. A suggestion to find optimal pricing on your next rental is to reserve your vehicle well in advance.

If ou have any more questions please feel free to contact us.

Thank You

Europcar