NE
Natacha E
1 reviews | Active since Jun 2019
15 Jan 2024, 20:49
Europcar refuse to pay my deposit
Good day. I rent a car by europcar tygervalley. I return the car on 5 January. When I return the vechile the inspection was done and there was nothing wrong with the vechile. I want my deposit back and now europcar car tells me there a mark on the bumper. That unacceptable. Cause I did return the car with no damage and clean. They were quick to get my deposit but do have a problem and excuse to refund me.
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Replies (1)Europcar's replyOfficial
22 Jan 2024, 16:34Good Day Natacha
Thank you for reaching out to us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback
Europcar's reply22 Jan 2024, 16:34
Official
Good Day Natacha
Thank you for reaching out to us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback
