Europcar really went the extra mile

I hired a car from Europcar PE Airport for 10 days. When I had only had the car 4 days (minimal mileage), it was pointed out to me that the back tyre was fairly flat. I had it checked out and it turned out that the air pressure levels were totally unbalanced. <br> I phoned Europcar and got through to Christine, explaining that I no longer felt safe in that car. She listened and went to action sorting it out straight away by sending a driver with a new (upgraded) car that same afternoon (despite having to send the car 120km to Grahamstown). She was super professional as well as polite. Moses (the driver) continued this great attitude through to delivery. What amazing service, thank you!! I will definitely stay Europcar loyal as a result of this!!!