AW
Andre W

1 reviews | Active since Apr 2013

11 Dec 2020, 19:08

Europcar.... poor service delivery and no response

Rental Agreement *** I collected a vehicle on Friday 27/11/2020 from the Hatfield branch with rental agreement ***. When I collected the vehicle it was not full. I returned the vehicle on Sunday 29/12/2020 with a full tank and sent an email to *** on 30/12/2020 attached pictures I took of the dashboard. I have not had a response from Europcar since and am disgusted with their service delivery.

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Replies (1)
Europcar
Europcar's reply14 Dec 2020, 16:46
Official
Good day, 

Thank you for affording us the opportunity to look into this matter for you.

Kindly note that a customer care representative will be contacting you shortly.

Europcar