EUROPCAR - MUCH TO BE DESIRED!

This is therefore a follow up of my previous review now 5 days ago. I am still awaiting my refund. As initially mentioned I was grossly overcharged, with no transparency of a daily rate. No clarity on the deposit paid and I was charge almost 22K in SA Rands for a 15 day car hire ( small hatchback) . Conversations has been had but still no resolve. You need to step up Europcar as this sort of service will be to your detriment.

This needs a resolution from the Management Team who is now holding on to the Refund. Pay what is due to YOUR CUSTOMER!!!