PH
Pieter H

1 reviews | Active since Jul 2018

25 Jul 2018, 13:05

Europcar MIR

Rented a car from Europcar, Arrived at Capetown International airport at around 20:00 and as it was raining and dark agent said we can not inspect the car. On my return I was shown a scratch on the one wheel rim, I explained and stated on the Motor Incident Report, as instructed, that we couldn't inspect the car on delivery. Was assured that there will not be any problem. Received a sms from Europcar now that if I don't immediately pay for the repairs to the car, legal action will be taken against me. Will never rent a car from them again.

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Replies (1)
Europcar
Europcar's reply26 Jul 2018, 09:42
Official

Good day,

Thank you for your post

Please be so kind as to provide your Rental Agreement Number in a private message in order for us to assist

Your complaint has also been escalated for assistance

Thank you

Europcar