Europcar ****mers at Cape Town International

I hired a car from Europcar at Cape Town international - Europcar - Beware the cars issued out have existing scratches and dents around the entire vehicle. The sales person issued the car with many comments on the issuing receipt and also requested to take pictures. Now its not possible to take so many pictures of so many scratches and dents across the car. Its not fit to give to any customer like that. Upon returning the car, this is where the **** starts - they hook you for all those scratches and dents and then lay a claim against your security deposit. This is unacceptable that customers get caught like this and try to call them - they dont answer and are very blase about the matter. They just want to blame you and charge you for their poor condition of vehicle in the first place. I would caution people not to ever use them and now i am nearly R4000 out of pocket due to their **** of receiving cars in.