Europcar is shady and dishonest. Do not use!

We hired at a car from Europcar from the Cape Town International Airport. Upon return, the car was in good condition, no problems. They then contacted us saying the car was returned with a cracked windscreen even though it wasn't. Unfortunately because our things are processed through an agent, they claimed the money from the agent and our company had to pay the agent. We requested the return inspection form and lo and behold, there was no report of damage (as expected). We sent an email disputing the charge and requesting evidence of the crack, they never responded. The car had no damage. We also inspected it when we returned it. Anyway, the driver and front passenger would have seen a crack on the wind screen whilst the vehicle was being driven. Europcar is *****ed. I would not recommend you use them, especially if you're traveling for work.