EUROPCAR IS AN ABSOLUTE JOKE

Requested a car hire through Auto and General Insurance.

Car Class A upgraded to a larger vehicle and Auto and General informed Europcar at ANew Hotel in Centurion collection will be at 3pm.

Guess what? They only have a Suzuki Swift and Kia Picanto available.

Standing there, trying to sort it out. She just carries on with chatting to the colleague, coming in from lunch with her 2 litre Coke.

My husband spent the next 45 minutes on the phone AGAIN with Europcar.

Their solution is to FOR US to drive the Suzuki Swift to OR Tambo at 16h45 in the afternoon to collect a different car there.

THE NOISE LEVEL IN THIS EUROPCAR OFFICE IS SO UNPROFESSIONAL!

Staff talking to each other, as though there are no clients sitting waiting.

EUROPCAR YOU STINK. DON’T USE THEM!