1 reviews | Active since Oct 2022
EUROPCAR IS *********
Europcar SA is a gang of highwaymen masquerading as a car rental company. They rob the clients of their deposits by inventing all sorts of "claims" against their clients. My case is as follows: In terms of my policy I was provided by my insurer with a "courtesy car" for the duration of a repair. After failing to show up for the handover of their vehicle at the panel beater Europcar raised a claim against me for "Flat left rear tyre" and the proceeded to invoice and retain the following amounts: R 290.00 for that alleged (never sent/shown any proof) R 285.93 for "refueling and refueling service fee adjustment" (Note: I drove the car fo a whopping 11km km on a "flat tyre" from my home to the panel beaters - what a guzzler they gave me!) R 1350.42 for "Damage Liability-Super(?)" and Claim Admin Fee". After writing my first review on Hellopeter I received a call from Europcar and was informed the the assistant that she will "escalate" it with the Krugersdorp Branch. Europcar the added insult to the injury by crediting me with R 285.93. For an alleged/unproven claim of a flat tyre they still hang on to R 1640.42. As far as I know to "plug" a damaged tyre can be done anywhere for less than R 100.00 AVOID Europcar - they stink from here to the end of our solar system!
