1 reviews | Active since Jun 2016
Europcar incapable of advising hirer of toll infringement timeously
As a visitor to the UK I hired a car from Europcar. All went well and I was happy with the service. A few weeks after I had returned to South Africa I received by post advice that I had 2 toll transgressions of 2 x £2.50. Subsequently I received a penalty Charge Notice from Dart Charge x 2. In each and every case I received the post after the due date for payment. I am now expected to pay 2 x Euro 129 for Dart Charge and 2 x £80 to Europcar (Admin Fees)
I strongly advise any overseas car hirers to avoid Europcar as they could easily suffer a similar fate. I suggest to Europcar that they advise any hire customers of any fines by email as soon as an issue arises.
Good day,
Thank yu for your post
Although your query is for Europcar UK we will assist and a representative will be in contact shortly
Thank you
Europcar
Good day,
Thank yu for your post
Although your query is for Europcar UK we will assist and a representative will be in contact shortly
Thank you
Europcar
