Europcar horrible experience

Went to Eurpocar in Malelane for assistance with a rental car from Malelane to Johannesburg. We were given a rental amount of R878 and were initially told our deposit would be R7650, this then changed to R9000 and then when it came to payment, only R7650 was deducted. We confirmed with the lady helping us (Inge) that it would be fine to leave the car at the OR Tambo Europcar drop-off point, but at no point were we told there would be an additional charge for this. This additional charge came out to R1770 on top of the rental we were aware of. Of the R7650 deposit we paid, we only got R 3759.47 back. The only cost we were informed about was the R878 rental for the car, that leaves R2881.47 worth of costs that we were never informed about. We were kept almost entirely in the dark regarding additional costs that would be involved in the transaction. The level of customer service was highly unproffesional and we do not appreciate R2800 worth of costs coming out of nowhere without being properly explained before paying the deposit and renting the car. Christopher Bekker ***