1 reviews | Active since Apr 2014
***Europcar Hire 0/10***
UP UNTIL TODAY I HAVE NOT BEEN ASSISTED!!!<br> <br> What must one do to have a simple refund im entilted to, refunded back into my account?<br> <br> Will Europcar pay for all my unpaid fees at the end of the month due to insufficient funds in my account?<br> Will Europcar remove my name from ITC when im listed as a slow payer?<br> Will Europcar pay me back for all the phone calls i keep making to customer services?<br> <br> Your'll are pathetic!!!!!!<br> <br> I urgently request someone from senior managment to contact me I DO NOT want any customer service consultant contacting me with the same story we are looking into the matter and will get back to you.. ive heard enough of that.<br> <br> Maybe writting to Dawn Nathan Jones will be the best solution now to have my matter resolved.
Dear Thabani,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The branch manager will be in contact with you and will arrange that your refund is paid into your account personally.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk
Dear Thabani,
We are in receipt of your feedback and do thank you for allowing us the opportunity to address your complaint.
The branch manager will be in contact with you and will arrange that your refund is paid into your account personally.
Please accept our apologies for the inconvenience
Yours personally,
Craig Van Niekerk