PK
Peter K

1 reviews | Active since Aug 2016

06 Aug 2016, 19:50

EUROPCAR has not refunded my deposit

<p>Rented a car in Reunion Island on the 14-17th July. To date (6th Aug) I have still not been refunded my deposit. Emailed them and have had no reply after a week even though their confirmation email states they will reply within 4 business hours. </p>

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Replies (1)
Europcar
Europcar's reply08 Aug 2016, 11:17
Official

Dear Peter

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & have referred you complaint to

We are regrettably only able to assist with rentals initiated in South Africa.

Yours personally,

Calvin May