1 reviews | Active since Mar 2009
Europcar Durban are ******* !
<p>I recently had to get a hired car from Europcar Durban as part of my insurance claim. The terms and conditions stated that although the insurance company covered the cost of the car, I was to still swipe my credit card and R1500 would be take as a depost and I was to return the car refueled. If I didn't then the used amount of fuel would be deducted if not the full 1500 would be refunded 3-4 Working days.</p> <p>when I returned the car I refueled as I was told. The petrol attendant even said this tank is full up now. I returned to Durban Europcar. They took more than 4 days to refund my money but they still deducted R300 despite me returning it with a full tank of fuel. I'm sure insurance companies that use them as service providers are not aware of this ****************. If they do this to many clients ...I'm sure they make a lot of money !</p>
Dear Vivienne
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Europcar - Customer Service
Dear Vivienne
Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.
Yours Personally
Europcar - Customer Service
