europcar dont care

I tried to register for drive club on my phone. It doesnt work. Tried on my laptopm.still unable to register. Phoned the call centre. No answer. Phoned head office.. they put me through to the call centre who dont answer. Tried phoning europcars head office again and they too dont answer the phone. How frustrating ..or maybe europcar doesnt want any new customers. Very disappointed. Why would i hire from a company that treats me like this before my first rental