JR
Jackie R

1 reviews | Active since Sept 2012

04 May 2022, 15:06

Europcar Centurion - the best example of how customer service should work!

I commend the staff of Europcar Centurion branch, specifically Lindiwe and the branch Manager Wesley for their impeccable handling of Europcar's inaccurate accusations and incorrect documentation regarding a vehicle hired last week.

It is this kind of customer service that set's them apart from their competitors!

Thank you Wesley, for not only resolving the issue as reported, but for your demeanor in handling the situation and providing a trust based relationship moving forward.

0
Replies (1)
Europcar
Europcar's reply11 May 2022, 09:29
Official
 
Good day, 
 
Thank you for the wonderful compliment received regarding our staff members at Centurion. 
 
Kindly note that this will be shared with the Team. 
 
Europcar