cC
cynthiaseeletse C

1 reviews | Active since May 2016

23 Mar 2018, 10:48

Europcar and their assessors very *********!

As suspected Europcar is one big fat ****. I wrote a review this week on hellopeter (Europcar inflating costs and ripping customers off) this was indeed confirmed when Carike Mostert ( claim number ********** ) send me their assessors reports. On their assessors report it is reported that whole left side of the car was affected and they have items like repairing lights, mirrors, bumpers and door handles, painting anything except the scratch . Luckily I took a picture and I wish I can share it with the Whole south Africa to see this. A scatch of about 30cm inflated to cause me R7000.

So Europcar use their clients to repair their cars and this has proved that I didn't even cause that scratch since the car was not inspected with me when I took it from OR airport.

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Replies (2)
Europcar
Europcar's reply23 Mar 2018, 13:04
Official

Good day,

Thank you for your post

The Claims Department are in receipt of your original complaint and will assist with resolving the mater

Thank you

Europcar

cC
cynthiaseeletse C's update23 Mar 2018, 13:36
Reviewer Update
Europcar has lost a loyal customer. It was bad doing business with you !!! I have an access on my own car where I pay R3500 for accidental damage and if the car is ******, but I have to pay Europcar R3500 + admin fees to fix a scratch.