EUROPCAR

Shocking customer service! They are too big and don’t have the staff to deal with issues. Ive been hounded by the 2nd debt collection agency for over A year for an account which i do not owe. The first agency - i sent all docs and proved I didn’t owe They sent me a mail saying Europcar withdrew the request to collect the money. Now clearly the book has been handed over, without being updated, to a bunch of new hound dogs! I have explained and asked them to mail me their docs so i can forward the previous mails ... Ive given 3 email address and received nothing - yet i get three to 4 calls a week. Bunch of idiots. I also contacted Europcar direct and mailed SURESHA PILLAY who does not respond to mails of calls. Useless bunch. Going to go legal