Europca Mislead Customers

Good day My name is Thembalethu Nonkala

I hire a car yesterday for a day from Europca, the promise they will pay the deposit as soon as I return the car. I contacted their Cleint Services this, they told me they pay after 21 working day. I was helped by Beavon, he real mislead me. I real need, that money as, I took it from my servings account. Such a terrible services I never experience, why they mislead customers? They scared of the competition? They must not take things that they know, their competitors do, and failed to apply.