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zL
zaid L

1 reviews | Active since Aug 2016

09 Mar 2023, 15:05

EUROPA CARS BRAMFONTAIN BIG ********

BIG CAR ********

I rented a car for a week returned it 3 days earlier then expected due to my car was fixed earlier then expected. When I dropped the car the 3days earlier in the morning they inspected the car and said everything is fine...3days later getting a call saying I scratched the bumper this place is ******** people they just want us to go close that place and get all our money by force. I will never use they services even if it's for free. I will lodge a case against them as they *****ing me. We have been driving from more the. 15 years till date never had I had such.

Fellow south Africans rather go Rent somewhere else they will **** you off your hard earned money.

I promise you we will get to the bottom.of this I hate this company not a place to go rather Uber they can lie worse then the word lie

0
Replies (8)
Europcar
Europcar's reply09 Mar 2023, 16:38
Official
Good Day Zaid
We apologise for the experience you received from us. We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback. 
zL
zaid L's update09 Mar 2023, 21:07
Reviewer Update
Can I please get my deposit and 3 days fees as I dropped the car off and called the center before so,

You guys must not do this to our people
I feel that your stuff should be changed in the bramfontain brunch those little ******

Please get to the bottom of this before it gets out of hand,I paid all fees with no complaints or Hassell please just give me.my money and stop promoting lies saying we scratched the bumper after inspection was made and I was 1 hour in your premises....don't let me go further
Thanks

Europcar
Europcar's reply10 Mar 2023, 09:56
Official
Good day 
The branch is investigating the matter and will revert back to you. 
zL
zaid L's update14 Mar 2023, 07:24
Reviewer Update
I am still waiting for my refund its now more then 10 days waiting for my own money


What type of place is this ???
zL
zaid L's update15 Mar 2023, 10:48
Reviewer Update
NOTE:

There is no damages to the vehicle

Please give me back my money beforethings get out of hand
I won't be ********** my hard earned moneys due to your stuff wanting moneys that was promise to be paid back,

I have never had such a problem in my lofe I will never after this use your services and shoukd futher lengthsbe taken this is going to be a huge case.


zL
zaid L's update18 Mar 2023, 08:23
Reviewer Update
Hi,

Ai ams still waiting waiting my refunds
I don't have not 1 paper work or trial on hand
Neither do I have a invoice after 10 days of waving this is a **** company

Please just refund my money's
I wan't every statement for everything

zL
zaid L's update22 Mar 2023, 20:43
Reviewer Update
Hi,

I am still waiting for my refund its mkre then 15 days without any communication
Shoukd I sue this companyseems you guys are taking advantage of ordinary citizens
I don't have any communication from you guys till date not even a invoice or billing.

Just give me my money before things bet out of hand

This company is a real **** hyI recommend our citizens in johannesburg or any where use these people they will **** you off your hard ERNED money's


Best you BELIVE I will win this case you DONT DESERVE TO RUN A BUSINESS YOU NEED TO BE SHUT DOWN


IF I DONT GET MY REFUND BY TOMORRW ILL HAVE TO TAKE THE LEGAL ROUTE.

zL
zaid L's update16 May 2023, 10:39
Reviewer Update
Good day,

After waiting son long I got my deposit back,l
Thanks for resolving this issue


Hope this does not transpire in future,

Thanks you.