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bernard E

1 reviews | Active since Sept 2022

15 Jul 2023, 15:33

Euro car king shaka the *******

Please see below email that is absolutely being not in the mood and busy ripping customers off for not wanting to do there work or return deposits given

SO PLEASE IF EVER USE THE SERVICE RETURN CAR FULL AND SPOTLESS AS THEY WILL RIP YOU OFF

On Sat, 15 Jul 2023, 14:57 Nkululeko Xhakaza, <***> wrote: Ra: ***

Good day Mr Ellis

I trust this email finds you well.

Please note upon inspection of the rental vehicle you retuned we picked up that the vehicle requires a valet.

And the vehicle will require a valet, the cost of the valet is R 320.00 which will be added to your rental charges.

I trust you find above in order

Kind regards

Going Our Way 2021 Nkululeko Xhakaza Claims Administrator

T: *** | E: *** www.europcar.co.za | ***| EuropcarSA Facebook Twitter Europcar LinkedIn

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Replies (1)
Europcar
Europcar's reply17 Jul 2023, 09:01
Official
Good Day 
We apologise for the experience you had with us. 
We have escalated your query to our Customer Services team to investigate. One of our agents will be in contact with you to provide feedback.