AB
Alice B

1 reviews | Active since Sept 2018

18 Dec 2020, 20:26

Eueopcar please don't use them, they don't return your deposit they are in trouble

My car was ****** 24/10/20 and my insurance company rented a car for me 25/10/2020 I returned the car 15/11/2020, I still haven received my deposit back they say only 24/12/2020; bad communication they don't reply to my e-mails, why must I wait so long for my deposit, they can't forward me a reason, I think they are in trouble I know that they are under staff don't use them. You can't get hold of them on the phone. They don't even reply to hello peter this is my 2nd mail on hello peter. My next move is the social media and a lawyer

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Replies (1)
Europcar
Europcar's reply21 Dec 2020, 10:18
Official
Good day, 

Thank you for affording us the opportunity to look into this matter for you.

Kindly note that a customer care representative will be contacting you shortly.

Europcar