JM
Juneberries M
1 reviews | Active since Aug 2018
04 Aug 2019, 22:03
Don’t use Europcar they **** customers
********! I booked my car and my flight was delayed so when I get to collect my car it was dark and the guy gave me the car checklist without checks and the guys who have to check were not there. I checked muse and there was nothing I could see with my eyes. I drove away and after 3 days I come and I’m told there’s a scratch which I did not make! They send me an invoice and tell me.. I’m still liable! I will not pay.. they are just ********.. I’m angry!!!
Helpful (0)
Replies (2)0
Replies (2)Europcar's replyOfficial
05 Aug 2019, 11:05Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
Europcar's reply05 Aug 2019, 11:05
Official
Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative will be contacting you shortly.
Thank you
Europcar
Europcar's replyOfficial
07 Aug 2019, 14:15Good Dav Ms Marule
We sincerely apologize for any delay in advising an update. We are in a process of investigating the damages and incident with our branch. I will revert back to you as soon as possible.
Thank you
We sincerely apologize for any delay in advising an update. We are in a process of investigating the damages and incident with our branch. I will revert back to you as soon as possible.
Thank you
Europcar's reply07 Aug 2019, 14:15
Official
Good Dav Ms Marule
We sincerely apologize for any delay in advising an update. We are in a process of investigating the damages and incident with our branch. I will revert back to you as soon as possible.
Thank you
We sincerely apologize for any delay in advising an update. We are in a process of investigating the damages and incident with our branch. I will revert back to you as soon as possible.
Thank you
