RP
Rufuz P

1 reviews | Active since Oct 2012

08 Mar 2023, 08:45

Don't support Europe Car Rental

This is just a plain *** service providing, *** cars to be given, ****ed-up staff to deal with company. NOBODY and I repeat NOBODY, should support this brand as it isn't just the *** service. Ontop of the *** insurance provider that referred this *** service provider, you are being supp**** with *** cars, that not only isn't even filled up properly, the car can't even pull into a driveway that a 159year old granny can stroll up with ease. After bringing it under the people's attention, I was told to just return it half filled, just to be ****ed over with the return of my R50 short deposit. Now this dumb ****s is telling me that we have signed a contract stating that the consumer must pay for their ****ing paperwork. As if the ****s don't make enough money that is to be taken out of the ****ing country as this isn't a local firm.Please people, open your eyes and support another brand that has our interest at heart, and dont **** you over with hidden *** that they say you agreed to. Ps: On the signed documents was an NB (note) stating the the content wasn't read, and the person who delivered it, didn't get agreed documents for monies to be deducted. I made it clear that all costs was to the insurance, after wich his reply was that my "cash" deposit is fully refundable. Come check my ****ing cameras."****ing ****** "

0
Replies (3)
RP
Rufuz P's update08 Mar 2023, 09:45
Reviewer Update
The branch in discussion is N1 City Parow, delivery driver was Paul and ref. number wasRA***
Europcar
Europcar's reply08 Mar 2023, 11:51
Official
 Good Day Rufuz
We apologise for the experience you had with us ,  One of our Customer Services agents will be in contact with you 
RP
Rufuz P's update09 Mar 2023, 11:32
Reviewer Update
Yesterday's reply was that someone from custome service is to make contact with me . . . Stop talking *** to people then you don't even respond on your own *** that you've promised. BTW, dont bother. I will make a point of advocating your *** business ethics. Euoropcar should oack up and **** off.