⛔️DO NOT USE⛔️ money taken from credit card

. ⛔️ do not use⛔️ hired a car with then via holiday autos from Cape Town airport. Collected it on 14/11 and was told a “hold” would be put on my credit card as a deposit and would definitely NOT taken from my account. Lo and behold they took £520.06 the same day which meant I was also charged foreign transaction fees. I had to contact eurocar many times to find out why they took this money and had **** but they didn’t answer the question. They eventually refunded most of the deposit but took £18 for refuelling. The car was returned full and this was confirmed with the agent who checked the car in . It is a **** and ***** to charge for refuelling a vehicle which was returned full. No evidence of refuelling has been provided and I suspect that the car was driven around by staff after I dropped it off. My sister was in a similar position with Europcar at the same time and received notification of her Europcar rental vehicle speeding 2 hours after she dropped it off. I can only imagine staff were driving around on the fuel we paid for. Do not trust this company. The matter is now in the hands of the ***** department of my credit card company.