AV
Anriette V

1 reviews | Active since Dec 2016

04 Jan 2017, 11:13

Dissapointing service

<p>I hired a car and brought it back in perfect shape. But a week later I am still waiting for my deposit to be paid back. I phoned head office they told me it will be paid back on Tuesday and when Tuesday came I recieved nothing. So I phoned head office again and they only started my invoice after I phoned. This is genuinely dissapointing. I paid cash inside to take the car but when you take it back you wait a week to get your deposit back. </p>

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Replies (1)
Europcar
Europcar's reply04 Jan 2017, 17:07
Official

Dear Anriette

Thank you for bringing your query to our attention, please be advised that we are currently investigating the matter & will revert back to you as soon as possible.

Yours Personally

Calvin May