TK
Tiaan K
1 reviews | Active since Apr 2022
15 Mar 2026, 19:45
Dishonest practices. Stay away!
Stay away from Europcar and Tempest. They are i credibly dishonest. I dropped the rental car off and got confirmation from the agent thay everything was in perfect order. HOURS later they mail me that they suddenly found a scratch that appeared and want me to fill in an incident report. They supply no proof of the scratch and cannot prove that they did not cause it. These people are dishonest and their business practices are bad. Stay away from them, there are much better rental agencies out there that will not try moves like this.
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Replies (9)0
Replies (9)
Europcar's replyOfficial
16 Mar 2026, 13:53Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Europcar's reply16 Mar 2026, 13:53
Official
Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
TK
Tiaan K's updateReviewer Update
16 Mar 2026, 21:45 Further update on the situation - they have finally sent me a photo of the scratch on the vehicle and the damage is very visible. That damage was NOT there when I delivered the vehicle back to them and the agent that checked the car with me would've picked that up. They have damaged their own vehicle and are trying to ****** me for money to fix their own damage. Extremely dishonest and disgusting company.
TK
Tiaan K's update16 Mar 2026, 21:45
Reviewer Update
Further update on the situation - they have finally sent me a photo of the scratch on the vehicle and the damage is very visible. That damage was NOT there when I delivered the vehicle back to them and the agent that checked the car with me would've picked that up. They have damaged their own vehicle and are trying to ****** me for money to fix their own damage. Extremely dishonest and disgusting company.
Europcar's replyOfficial
17 Mar 2026, 16:32Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Europcar's reply17 Mar 2026, 16:32
Official
Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
TK
Tiaan K's updateReviewer Update
19 Mar 2026, 08:00Another update - They still have not sent me the video proof I've asked for, but instead have decided to just go ahead with *****ing my money and disregarding the fact that I am not the one that caused the damage. I've received nothing but generic responses of "we'll look into it. Absolutely disgusting ********s that will ***** your money. Stay away people!
TK
Tiaan K's update19 Mar 2026, 08:00
Reviewer Update
Another update - They still have not sent me the video proof I've asked for, but instead have decided to just go ahead with *****ing my money and disregarding the fact that I am not the one that caused the damage. I've received nothing but generic responses of "we'll look into it. Absolutely disgusting ********s that will ***** your money. Stay away people!
TK
Tiaan K's updateReviewer Update
19 Mar 2026, 12:36I have received a final update. They have decided not to give the footage I requested showing that the damage was not on the vehicle when I delivered it and to continue with *****ing my money instead. Europcar have proven themselves to care about nothing but ******ing people for their deposits. Disgusting and dishonest company.
TK
Tiaan K's update19 Mar 2026, 12:36
Reviewer Update
I have received a final update. They have decided not to give the footage I requested showing that the damage was not on the vehicle when I delivered it and to continue with *****ing my money instead. Europcar have proven themselves to care about nothing but ******ing people for their deposits. Disgusting and dishonest company.
Europcar's replyOfficial
19 Mar 2026, 15:54Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Europcar's reply19 Mar 2026, 15:54
Official
Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
TK
Tiaan K's updateReviewer Update
20 Mar 2026, 09:24Still refusing to give the evidence I asked for and will not acknowledge that they confirmed everything was okay - only to come back much later with damage that they caused. Still evidently a company built on dishonesty.
TK
Tiaan K's update20 Mar 2026, 09:24
Reviewer Update
Still refusing to give the evidence I asked for and will not acknowledge that they confirmed everything was okay - only to come back much later with damage that they caused. Still evidently a company built on dishonesty.
TK
Tiaan K's updateReviewer Update
20 Mar 2026, 10:53 Further harassment with phone calls to ask for money for the damage they caused is also more prove of their dishonest practices.
TK
Tiaan K's update20 Mar 2026, 10:53
Reviewer Update
Further harassment with phone calls to ask for money for the damage they caused is also more prove of their dishonest practices.
TK
Tiaan K's updateReviewer Update
24 Mar 2026, 10:55 Due to their unwillingness to communicate with me or give me my deposit back, I will now be disputing the transactions on my card with my bank directly. Be wary people, once they have your deposit they will ignore you to not give it back to you. These people are ****.
TK
Tiaan K's update24 Mar 2026, 10:55
Reviewer Update
Due to their unwillingness to communicate with me or give me my deposit back, I will now be disputing the transactions on my card with my bank directly. Be wary people, once they have your deposit they will ignore you to not give it back to you. These people are ****.