TK
Tiaan K

1 reviews | Active since Apr 2022

20 Mar 2026, 11:03

Dishonest company and will ***** your money. They will ****** you for as much as possible.

It's seems that it's becoming a very common complaint where damage magically appears after you drop the car off and their inspection agent clears it. I personally went through the same thing where they would mail hours and hours later that new damage suddenly appeared, even though you dropped the car off and it was cleared. They refuse to give any evidence and only give generic responses. After a few days they'll just send an invoice and say that they decided to hold you liable, without providing any proof (I requested camera footage from when I dropped it off to prove that the damage was not there). Further to this, they will hound you for the money that on the invoice they send to you and refuse to give your deposit back as well.

Disgusting and dishonest business.

I hope you know that this is going to come back to you, Carmen Benjamin. Yours and this company's dishonesty will catch up to you.

0
Replies (3)
Europcar
Europcar's reply20 Mar 2026, 16:04
Official
Good day

Thank you for reaching out to us. 

Please check your email, we have sent you a message.

Kind regards
Europcar Rentals
TK
Tiaan K's update20 Mar 2026, 20:37
Reviewer Update
No, you haven't. Do not lie like this.
TK
Tiaan K's update23 Mar 2026, 08:55
Reviewer Update
Still no resolution, no documents or proof supp**** as requested, no deposit refund. They're all too comfortable holding onto a person's money and not dealing honestly.