1 reviews | Active since Sept 2016
Disgustful service and false claims against me
<p>I rented a Toyota Etios from Durban King Shaka airport on the last week of August. When returning the car, they pointed out a long dent on the car which is not visible under normal scrutiny, the dent looks like it’s the part of the car (left rear fender).</p> <p>Now Europcar is holding me liable for a R5000 invoice to repair their car.</p> <p> </p> <p>I have already disputed the claim with Europcar which is totalling useless. They are arrogant and claiming that I made the dent. How can a long horizontal dent happen with not one scratch?</p> <p>I will never make use of Europcar again and urge fellow road users to do the same. They have manipulated me and refuse to assist.</p> <p>Please do contact me if you had the same experience with Europcar?</p>
Dear Mr Naran
Thank you for bringing this matter to our attention.
Kindly allow me an opportunity to investigate this with the relevant staff to establish on what grounds you being held liable for the damage claim.
I will revert back to you telephonically once i have a better understanding of what has transpired.
Yours personally,
Calvin May
Dear Mr Naran
Thank you for bringing this matter to our attention.
Kindly allow me an opportunity to investigate this with the relevant staff to establish on what grounds you being held liable for the damage claim.
I will revert back to you telephonically once i have a better understanding of what has transpired.
Yours personally,
Calvin May