DJ
Devashni J

1 reviews | Active since May 2016

16 May 2016, 09:21

Disgusted Customer

<p>To Whom It May Concern,</p> <p> </p> <p>I have used Europcar as the prefered Car Hire company when my vehicle had gone in for repairs.</p> <p>The vehicle that I received had a lot of scratches all over the vehicle.</p> <p>Europcar Pinetown has generated a claim against me for loss and damage for a Stone Chip.</p> <p>A stone chip which has occured whilst driving due to all the construction on the roads in Durban.</p> <p> </p> <p>I am absolutley disgusted as I was given a vehicle that was already damaged and now a claim has been generated against me due to One Stone Chip.</p> <p> </p> <p>This is pathetic service and I require feedback on this urgently.</p> <p>I will not pay an excess of over R3000.00 for a stone chip!</p> <p>Europcar is trying to ****** money out of me and I will by no means agree to this type of injustice.</p>

0
Replies (2)
Europcar
Europcar's reply16 May 2016, 12:33
Official
Thank you for bringing this matter to our attention. Please allow us the opportunity to furter investigate and we will revert back to you on the outcome Thank you for your patience in the interim. Yours personally Calvin May
DJ
Devashni J's update06 Jun 2016, 18:37
Reviewer Update

Have still not received any further feedback.

I have however received an invoice to pay for damages.

I refuse to pay for this due to the fact that it is completely ********* for me to be charged for a stone chip caused by roadworks.