SM
Sal M
1 reviews | Active since Mar 2009
02 Sept 2025, 20:52
Disgraceful charges and service
Daylight *******-
Charged for damage, which the returns agents agreed could not have been inflicted through one rental - repeated damage from cars opening their doors onto the rental. The damage reflects several separate incidents - highly unlikely it could have been during the course of my rental.
We even completed a document on return stating the same - I now receive an invoice for a claim fee, and a repair fee, no consultation, nothing!!!
They are doing the same thing with fines - R400 admin charge - yet no fine actually arrives.
I travel to CPT fortnightly - I will never again use this company!
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Replies (1)Europcar's replyOfficial
04 Sept 2025, 16:35Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Europcar's reply04 Sept 2025, 16:35
Official
Good day
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
Thank you for reaching out to us.
Please check your email, we have sent you a message.
Kind regards
Europcar Rentals
