Disappointed
This was my first rental from Europcar. Everything was great however a R3000 deposit was not held but actually debited from my account. My rental was on 5 January 2018, I'm still waiting for my R3000 refund. Wonder if my money was ******..... very disappointing and will stick to Avis from now.
Good day,
Thank you for your post
I am saddened to hear that your experience was not a good one regarding your rental deposit
I believe the matter has been resolved and your funds have been released back to you
We apologise for the inconvenience caused
Thank you
Europcar
Good day,
Thank you for your post
I am saddened to hear that your experience was not a good one regarding your rental deposit
I believe the matter has been resolved and your funds have been released back to you
We apologise for the inconvenience caused
Thank you
Europcar