Deposit refund ***** by Europcar/Tempest

I am seriously regreting renting a car with Europcar. I rented my car on the 27th of October 2024 and returned it on 30th of October 2024. I still havent recieved my deposit to this day (22 November 2024). For such a reputable company i am afraid to say that the staff and management are consistent with incompetence when it comes to customer support and re-fund enquiry resolutions. I have called and enquired about my deposit refund over 36 times in a period on 24 days and all i got was an invoice that shows my refund with hidden fees and deductions from my initial deposit and at this point i feel ****med of my deposit. I'd honestly advise anyone reading this review to opt for other car rental companies like SANI to avoid chest pains and months of headache waiting for a deposit refund that might take months to get to you, thats if you will even get it.