SS
Shane S
1 reviews | Active since May 2011
01 Jun 2019, 11:22
Deposit not returned
Took a R15k deposit last Friday at King Shaka. Returned the car no issues. More than a week later and they have not returned the deposit.
Helpful (0)
Replies (2)0
Replies (2)
Europcar's replyOfficial
04 Jun 2019, 10:54Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Europcar's reply04 Jun 2019, 10:54
Official
Good Day,
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
Thank you for affording us the opportunity to look into this matter for you.
Kindly note that a customer care representative has been assigned to your case.
Thank you
Europcar
SS
Shane S's updateReviewer Update
06 Jun 2019, 14:09A gentleman called on Tuesday saying that there was confusion with the credit cards (no confusion when they deducted from mine mind you) and that I would be re-imbursed.
Still waiting sadly.
I would be very careful dealing with car rental companies in future...
Still waiting sadly.
I would be very careful dealing with car rental companies in future...
SS
Shane S's update06 Jun 2019, 14:09
Reviewer Update
A gentleman called on Tuesday saying that there was confusion with the credit cards (no confusion when they deducted from mine mind you) and that I would be re-imbursed.
Still waiting sadly.
I would be very careful dealing with car rental companies in future...
Still waiting sadly.
I would be very careful dealing with car rental companies in future...